Welcome to the official website of LAUDER PTY. LTD.! We are committed to providing you with high-quality and safe shipping services to ensure that your order is delivered in a timely manner. Please read the following shipping terms carefully to understand our shipping policies and procedures.

1. Shipping Range
LAUDER PTY. LTD. provides delivery services within Australia, including major cities and towns. We strive to ensure that every order is delivered safely and on time.

2. Transport Company
We work with the following transport companies to provide efficient and reliable delivery services:

Australia Post: Provides nationwide standard and expedited express services for a variety of packages.

TNT Express: Provides fast delivery for time-sensitive orders.

CouriersPlease: Provides flexible courier options for safe delivery of most packages.

3. Shipping Methods and Delivery Time
We provide the following shipping methods:

Standard Shipping:

The estimated delivery time is 5 working days. Delivery time may vary depending on geographical location and shipping company.

Expedited Shipping:

Estimated delivery within 2 working days. For orders that require quick processing. The cost of expedited service will be displayed at checkout.
4. Shipping Costs
Shipping costs are calculated based on the weight, size and delivery address of your order and are clearly stated on the checkout page. 

5. Order Tracking
When your order is shipped, we will send a confirmation email with a tracking number. You can use this tracking number to track the status of your order in real time on the shipping company’s website.

6. Shipping Insurance
We provide basic shipping insurance for all orders shipped. If the package is lost or damaged, please contact us within 24 hours of receiving the package. Our customer service team will assist you in processing the claim.

7. Customer Service
If you have any questions about our shipping terms or other services, please contact our customer service team by email ([email protected]) or phone (432520968). We are happy to help you.

Thank you for choosing LAUDER PTY. LTD.! We look forward to providing you with excellent products and services.